As her parents plead for information about their missing daughter, others who knew the athletic young woman with razor-sharp wit are grappling with her disappearance.
"She is a really nice girl," says Danielle McHugh, who played on the softball team at West Potomac High in Alexandria, Virginia, with Graham. "You would always see her reading a book or studying at softball practice."
At vigils held in Alexandria and at UVA, friends and strangers are grieving, she says.
"Everyone is upset," McHugh tells PEOPLE, "and just wants her to come home."
Meanwhile, Jesse Leroy Matthew Jr., 32, remains in the Albemarle Charlottesville Regional jail without bond, charged with abduction with intent to defile in the case.
"His family is very affected by everything going on," a longtime friend of Matthew tells PEOPLE. "I know this has been really hard for his family. But I know that a lot of people are supporting them and making sure they are taken care of during this process."
For much more on the case of Hannah Graham, pick up the latest issue of PEOPLE, on newsstands Friday