Teen Dies After 911 Dispatcher Allegedly Hangs Up on Caller

07/28/2015 AT 11:40 PM EDT

An investigation has been launched after a 911 dispatcher allegedly hung up on a woman asking for help after her friend was shot.

In an audio recording released Monday, an Albuquerque Fire Department dispatcher can be heard hanging up on a caller after she cursed on the phone while talking to him.

In the call, a woman can be heard telling the dispatcher that Jaydon Chavez-Silver was not breathing after he was struck in a drive-by shooting at a party on June 26.

When the dispatcher asked again if Jaydon was breathing, the caller replied, "He's barely breathing. How many times do I have to f---ing tell you?"

The dispatcher then responded, "Okay, you know what, ma'am? You can deal with it yourself. I'm not going to deal with this, okay."

"No, he's going to die," the woman replied as the call ended.

Chavez-Silver, 17, later died at a local hospital.

Fire Department Chief David Downey identified the dispatcher as Matthew Sanchez, according to NBC News. Sanchez has been placed on administrative assignment, and an internal investigation has been launched.

"We heard rumors about the 911 operator hanging up on the caller when Jaydon was shot but had no other information," Jaydon's mother, Nicole Chavez, said in a statement to KOB4. "After hearing the call today, it is heartbreaking to listen to. Right now, we just want to find the people responsible for this violent, deadly crime."

Police have not made any arrests in the case, Albuquerque police said Tuesday.

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