03/02/2012 at 03:00 PM EST
Before the rose comes the thorns.
Of all the words fans have used to describe ever-controversial Bachelor
frontrunner Courtney Robertson, "remorseful" doesn't come to mind.
One of Ben Flajnik's favorites from the start, the model has been far from kind to the other women on the show, collecting enemies as fast as she's racked up the roses.
But on a preview of Monday night's special episode, "The Women Tell All," Robertson tearfully apologizes to ousted contestant Blakeley Shea
"Courtney, I just wish you'd retract the things you said about me," says Shea. "You said I was a stripper on national television and it hurt my feelings."
On the verge of tears, Robertson's gaze wanders, much to Shea's chagrin.
"Courtney, I'm tying to be nice to you and you're not even looking at me," says Shea, a VIP waitress. "I wanted you to say: Blakeley, I really take that back … and say, I'm sorry."
Struggling to speak, Robertson, 28, says, "I take it all back."
At another moment, it's Shea, 34, who gets an earful, this time from Samantha Levey, also sent home by Flajnik.
"Why are so many of us such good friends, yet you couldn't be friends?" asks Levey, an advertising account manager.
"Because I'm a lot older than you and I'm more mature than you and I don't bother myself with small-minded people," answers Shea.
The 26-year-old Levey counters that Shea is just a bully.
The "Women Tell All" special airs Monday at 8 p.m. ET on ABC. One week after that, Flajnik will choose between Robertson and fellow finalist Lindzi Cox
on the season finale.