The 23-year-old newcomer upset music heavyweights Bruce Springsteen, Eminem and the Dixie Chicks to sweep the Grammy ceremony Sunday night, taking home five trophies including album of the year for her debut disc "Come Away with Me," and record of the year and song of the year (to songwriter Jesse Harris) for "Don't Know Why." (Check out PEOPLE.com's complete 2003 Grammy coverage.)
Jones, the daughter of Indian music master Ravi Shankar, also picked up honors for best new artist, pop vocal album and best female pop vocal performance. All told, "Come Away with Me" won eight Grammys on Sunday, including wins for producer of the year and engineering.
Earlier in the proceedings, Aretha Franklin (dolled up to look like Glinda the Good Witch from "The Wizard of Oz") and Bonnie Raitt presented the record of the year award to an awestruck Jones.
"I can't believe this -- Aretha Franklin and Bonnie Raitt. I'm freakin' out," she said. "This song was recorded as a demo ... and look what happened to it."
Despite the chants of "Bruuuuce!" from the Madison Square Garden crowd, Springsteen settled for three awards, including best rock album for "The Rising," and best rock song and best male rock vocal performance for its rousing title track.
The Dixie Chicks also took home three Grammys, for country album of the year ("Home"), best country instrumental ("Lil' Jack Slade") and country performance by a duo or group with vocal ("Long Time Gone").
Besides Jones's multiple wins, other highlights of the nearly three-and-a-half-hour (and occasionally dragging) CBS telecast included a performance by Paul Simon and Art Garfunkel, who reunited for their first public performance in a decade, and received a standing ovation for "The Sounds of Silence."
The show -- hosted in New York for the first time in five years -- also featured a moving tribute to the Bee Gees and a hard-rocking salute to the Clash, led by Springsteen, with Elvis Costello, Dave Grohl, Steven Van Zandt and Tony Kanal of No Doubt on bass.
The Clash tribute followed an in-memoriam portion of the evening that included a remembrance for late Clash frontman Joe Strummer.
Earlier, "60 Minutes" newsman Ed Bradley introduced the tribute to the Bee Gees, during which 'N Sync sang a cappella versions of their hits "How Deep Is Your Love" and "Stayin' Alive."
Barry and Robin Gibb stepped onto the Madison Square Garden stage and accepted the 2003 Legend of Music Award, remembering their brother Maurice, who died of a genetic heart defect in January. He was 53.
"I think this is just a little bit harder than Robin and I could ever have imagined it could be," said Barry, who then told the audience, "They say that the measure of a man is his family, so I'd like you to meet Maurice's family -- Yvonne, Adam and Sammy."
The Bee Gees tribute was followed by Eminem, who performed his Oscar-nominated hit "Lose Yourself," from the "8 Mile" soundtrack, with hip-hop group The Roots as his backing band. The rapper ended up with one Grammy win, for best rap album for "The Eminem Show."
Here's a rundown of some of the night's big winners:
• Album of the Year: "Come Away with Me," Norah Jones
• Record of the Year: "Don't Know Why," Norah Jones
• Song of the Year: "Don't Know Why," Jesse Harris (Norah Jones)
• Best New Artist: Norah Jones
• Pop Album: "Come Away with Me," Norah Jones
• Best Male Pop Vocal Performance: "Your Body Is a Wonderland," John Mayer
• Best Female Pop Vocal Performance: "Don't Know Why," Norah Jones
• Rap Album: "The Eminem Show," Eminem
• Rock Album: "The Rising," Bruce Springsteen
• Best Male Rock Vocal Performance: "The Rising," Bruce Springsteen
• Best Female Rock Vocal Performance: "Steve McQueen," Sheryl Crow
• Country Album: "Home," Dixie Chicks
• Best Male Country Vocal Performance: "Give My Love to Rose," Johnny Cash
• Best Female Country Vocal Performance: "Cry," Faith Hill
• Contemporary R&B Album: "Ashanti," Ashanti
• R&B Album: "Voyage to India," India.Arie
• Best Male R&B Vocal Performance: "U Don't Have to Call," Usher
• Best Female R&B Vocal Performance: "He Think I Don't Know," Mary J. Blige
• Alternative Album: "A Rush of Blood to the Head," Coldplay
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